To access benefit information and other USNow services, call Customer Care Services at 800-694-9888 ext. 273
We are available to to assist with:
· Member Eligibility · PPO Network Information· Verification of Benefits · Patient Advocacy Program· General Policy Questions · Lab & Imaging Benefits· Prescription Benefits · Account Management
Monday through Friday, 8:00 AM – 5:00 PM, CST
To Our Valued Customers
USNow appreciates your business. We believe that our success in business depends on satisfying your needs.
We take pride in our ability to answer your questions promptly and accurately.
We take pride on the speed and accuracy with which our Member Access staff assist members with claims, eligibility, verification, discount benefit options and much more.
We take pride in providing advocacy management between members and medical providers - an exclusive USNow benefit.
We recognize that in order for us to do an even better job we need to have feedback from you.
If you would like to send us an email, please click here ...